Foothill Families Support Project

Provider Assessment of Agency to Agency Coordination

Date Completed:

One measure of the effectiveness of the FFSP is the degree to which agencies reconcile and harmonize competing and divergent interests and overcome the irrationalities of government structures and programs to improve the fit of services with client families' needs.  Consider each of the statements below and check the box that comes closest to describing how you think the FFSP multi-agency collaboration is working.
Not-at-All
Somewhat
Mostly
Extremely
  1. How good is the cooperation your agency gets from the other agencies you work with to meet the FFSP families' needs?
  1. To what extent do the professionals in your agency see eye-to-eye with professionals in other agencies on the integrated care plans developed to support FFSP families?
  1. How well do the different roles and activities of the respective agencies in the FFSP provider network fit together to render good service and support to FFSP families?
  1. How cooperative are FFSP provider network agencies in coordinating and time sequencing service delivery to families?
  1. How cooperative are the FFSP provider network agencies in accurately and promptly inputting FFSP family service delivery and cost data to the FFSP information system?
  1. How cooperative are the FFSP provider network agencies in keeping their service capability, capacity, and eligibility criteria information up-to-date on the FFSP information system?
  1. As a service provider in the FFSP collaborative provider network, has your agency and/or other agencies in the collaborative network experienced organizational, legal/technical, political barriers to service coordination?

If yes, which of the following types of barriers have you experienced?

Differing organizational missions or purposes that lead conflicts over goals, directions, and activities.

Differing professional orientations that lead to conflicts in the ways providers define problems and shape solutions.

Differences of structure that introduce different planning cycles and multiple organizational levels of decision approval that inhibit coordination.

Legal and technical barriers (e.g., legal restrictions on use of funds, conflicting federal and state regulations and reporting requirements) that hinder coordination.

Turf protection that provides political barriers to coordination.
Other barriers, please specify:
 
  1. What actions are being taken to overcome the identified barriers above?